We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
At Massad Group, we take great pride in the quality and craftsmanship of our products. If you are not completely satisfied with your purchase, please return the item for an exchange or refund of the merchandise value.
- An original receipt or gift receipt is required for all returns of non-defective items. Returns of non-defective items must be made within 14 days of the original purchase date.
- Returns with the original purchase receipt will be exchanged or refunded in the original tender.
- Defective products may be returned at any time for a replacement or merchandise credit only.
Our shipping and processing charges cover the expenses we incur in processing your order, packing the purchased item(s), transportation and related overhead.
Please be assured that your items will ship out within three days of purchase. We determine the most efficient shipping carrier to your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or Fedex.